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Customizing the ServiceNow Service Portal

One of the keys to delivering effective IT Service Management (ITSM) is to ensure that the customer is kept informed on the status of their “requests” and, more importantly, empower them to act when necessary.  The Service Portal that is delivered with the ServiceNow Platform provides a wealth...

Implementing Real CMDB Baseline Solution with ServiceNow

  Many organizations have a need to: - Discover what IT Assets they have AND - If those assets are in compliance with the company’s IT and Security policies ServiceNow does an outstanding job with its Service Discovery capabilities to access and discover Configuration Items. However, this...

Savli Group awarded ITSM contract with DOD CAF

Savli Group has been awarded a contract with Dod CAF to provide an ITSM solution to optimize service delivery and customer service, utilizing ServiceNow’s ITSM solution.  The contract has a one year period of performance. Aug 23, 2017 Columbia, MD.

Change and Configuration Management Implementation

Savli Group recently implemented Change and Configuration Management for a Department of Defense customer. The ServiceNow Change Management application provides a systematic approach to control the lifecycle of all changes, facilitating beneficial changes to be made with minimum disruption to IT...

About Us

Savli Group provides consultation and implementation services in the design, deployment and operation of ITSM and CMS solutions.

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 3192 Lorenzo Lane
     Woodbine, MD 21797