Engage Business Users and Deliver Automated IT Services with the Market-Leading Cloud ITSM Solution
You want to deliver services and innovative business solutions, not spend time looking after infrastructure. And your business users want work‑related services to be just as convenient as the apps they use in their personal lives.
ServiceNow ITSM solutions give you end‑to‑end visibility into your ITIL processes and infrastructure through a single system of record for IT. This enables you to consolidate fragmented tools and legacy systems, all while automating the service management processes. A simple and consistent approach increases your efficiency, lowers your costs, and helps you devote more time to innovating and delivering the consumer‑like self‑service experience that your users expect.
Create a Single System of Record
Consolidate redudant, legacy service tools into a single system.
Automate manual, repetitive tasks to free up time for other tasks that add value to the business.
Help Employees Help Themselves
Replace a difficult and slow user experience with a single, efficient, consumer-like portal that enables self-service wherever possible.
Standardize service processes across IT, increasing the speed of request fulfillment.
Empower your customers to get their work done and your team to focus on higher value-add projects.