ITIL Processes

The ITIL processes within IT Service Management (ITSM) ensure that IT Services are provided in a focused, client-friendly and cost-optimized manner. With their help, IT Services are clearly defined, success can be measured with regards to the service provision, and targeted improvement measures can be introduced where necessary.

ITIL processes are grouped into stages. Each of the five stages is focused on a specific phase of a service's lifecycle:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Our Workshops

We apply the guidance provided by ITIL® to help you create new processes or improve upon your current processes. We can help you improve the time it takes to get things done!

Choose Savli Group

We have assembled a complete suite of services from which we can provide the optimum combination to fit each client's business requirements. Savli Group offers consultants and implementers from all of our practices to help you implement the best possible business-driven solution.

Whatever your business objective, Savli Group will ensure that your IT organization delivers for your business!

Contact us about our services

About Us

Savli Group provides consultation and implementation services in the design, deployment and operation of ITSM and CMS solutions.

Keep in Touch

 This email address is being protected from spambots. You need JavaScript enabled to view it.
 301.879.9622
 3192 Lorenzo Lane
     Woodbine, MD 21797