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Press Release: Savli Group Awarded Multiple Subcontracts to implement mission focused ServiceNow solutions to Department of Defense Intelligence Community agency

September 01, 2018:  Savli Group, Inc, a ServiceNow Bronze Partner specializing in the Department of Defense (DoD) Intelligence Community (IC) sector was awarded multiple new ServiceNow subcontracts in GY2019. Under these contracts, Savli Group will provide mission focused ServiceNow IT Service...

Implementing Service Strategy in ServiceNow

IT Service Management (ITSM) systems have typically been focused on the Service Transition and Service Operations phases of the Service Lifecycle—operational “ticketing” systems.     Unfortunately, many of the issues facing ITSM implementations are a result of decisions that are made in the...

Customizing the ServiceNow Service Portal

One of the keys to delivering effective IT Service Management (ITSM) is to ensure that the customer is kept informed on the status of their “requests” and, more importantly, empower them to act when necessary.  The Service Portal that is delivered with the ServiceNow Platform provides a wealth...

Implementing Real CMDB Baseline Solution with ServiceNow

  Many organizations have a need to: - Discover what IT Assets they have AND - If those assets are in compliance with the company’s IT and Security policies ServiceNow does an outstanding job with its Service Discovery capabilities to access and discover Configuration Items. However, this...

Savli Group began work on a contract with DISA/Army to migrate its ticketing solution from a homegrown Sharepoint system to ServiceNow

Savli Group began work on a contract with DISA/Army to migrate its ticketing solution from a homegrown Sharepoint system to ServiceNow.  This is a multi-phased effort beginning with Service Desk & Incident ticketing capability. CMDB, Outbound Portal, Catalog, Request, etc. will follow in subsequent...

Savli Group awarded ITSM contract with DOD CAF

Savli Group has been awarded a contract with Dod CAF to provide an ITSM solution to optimize service delivery and customer service, utilizing ServiceNow’s ITSM solution.  The contract has a one year period of performance. Aug 23, 2017 Columbia, MD.

About Us

Savli Group provides consultation and implementation services in the design, deployment and operation of ITSM and CMS solutions.


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